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Thumbnail for Suggested Technology Infrastructure for an Real Time Crime Center (RTCC) - Contribution received from Charlotte-Mecklenburg Police Department

Suggested Technology Infrastructure for an Real Time Crime Center (RTCC) - Contribution received from Charlotte-Mecklenburg Police Department

The establishment of a Real Time Crime Center (RTCC) requires a wide range of technologies and technical resources. While some of technologies and resources are fundamentally necessary for the implementation of an RTCC, others can be integrated as the needs grow or as more resources become available. At the most basic level, an RTCC must have access to the radio system and computers with access to the computer aided dispatch system (CAD) and the department’s records management system (RMS). It is highly suggested that RTCCs have a video camera infrastructure with camera directional controllers, video screens, and video recording technology to access, direct, and record camera feeds. This technology allows RTCC staff members to provide immediate support to officers responding to calls for service and to search calls for service incidents and other pertinent records, and cameras post-hoc for investigative purposes. This is part of the Nationwide Crime Analysis Capability Project.


Published: 2017